Beautiful Plants For Your Interior
Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a clear and customer-friendly return and refund process.
Free Returns with No Restocking Fees
We provide returns at no additional fees, with no restocking charges, to ensure you can shop with confidence.
30-Day Free Return Guarantee
You may return any eligible product within 30 days of delivery for a full refund or exchange. Items must be in their original condition, unused, and with all original packaging intact.
Return Shipping Responsibility
- If the return is due to a product defect, damage, or a shipping error, we will cover the return shipping cost.
- For all other returns (such as change of mind), customers are responsible for the return shipping fee.
How to Request a Return or Refund
To initiate a return or refund, please contact our customer service team with your order number and reason for the return. We will provide detailed instructions and assist you through the process.
Contact Us
- Phone: +1 (320) 437-8581
- Hours: Monday–Friday, 9AM–6PM EST
- Email: [email protected]
Refund Processing Time
After we receive and inspect your returned item, a refund will be issued to your original payment method within 5–7 business days.
Non-Returnable Items
Please note that certain items such as clearance, final sale, or customized products may not be eligible for return unless they arrive damaged or defective.